Delivery Policy

All Course Books can be shipped for a flat rate of $7 ($8 for PHTLS, TNCC, & Instructor Courses). We ship via USPS Priority Mail. Orders placed on a weekday are shipped within 48 hours, with the exceptions of holidays. We will ship to US Addresses Only. Please make sure your shipping address is correct when registering for your class.  Once your item has been shipped, you will receive tracking information at the email address you provided during registration. No refunds will be given for Course Books or Course Materials that have been shipped. 

All Course Books can also be picked up before the day of your class, although most students prefer to pickup their book at the beginning of class. If you wish to pickup your Course Book or Materials in advance, please fill out the Appointment Request Form or call us at (888) 815-0313 to arrange a time to do so.